The HASP ID number is retrieved by running the Customer.exe
included with HASP-protected GTX software. Customer.exe is used to authorize
the HASP Key to allow a specific program to run.
The following instructions allow you to begin the authorization process:
On the computer connected to the HASP key, install the HASP
Run Customer.exe to reveal the unique HASP ID. Apply the Get ID
Please read the 'explanation' included at the end of this page.
Write the HASP ID on the Authorization form and fax it to GTX.
This registers your license.
GTX will fax a return Authorization form to you displaying RUS
Run CUSTOMER.EXE again, select Manual (Alt-M), and transfer the
codes to the RUS-Passwords window.
Enter the codes in the blank text fields, starting from the top
left moving toward the right. You may hit TAB to skip to the next field. The
codes are in alpha-numeric hexadecimal format with the highest letter being F.
The customer program must be restarted once per page if more than one
authorization form, containing RUS codes, is received from GTX. The RUS codes
update the content of the HASP key. From that point onwards, the portable HASP
key is permanently set to provide licensed use of your GTX software.
NOTE: If the RUS codes are being applied for a red colored
NetHASP key there may be more than one authorization form received from GTX. In
that case restart the Customer.exe program for each form received before
entering the RUS codes.
Explanation: When the CUSTOMER.EXE file is activated you may
receive a message, "wrong HASP Key connected". We supply 2 customer executables
to accommodate 2 different types of HASP keys, plus one CUSTOMER.exe utility.
These files are found in the installed GTX directories, and the installation
CD, listed as:
The white key and the red key types respond to the CUSTGTX.exe.
In the United States and Canada, a black and blue key responds to the
CUSTVUS.exe. The CUSTOMER.exe is designed to automatically detect which CUST...
file to apply based on which type of key is connected. If the CUSTOMER.exe
doesn't do its job for any reason, run the appropriate CUST*.EXE file based on
your location and the color of the key.